❌ Cancellation Policy
At Prakartik Sparsh, we aim to offer a smooth and reliable shopping experience. However, we understand that plans may change. Below is our cancellation policy to help you make informed decisions.
🛍️ 1. General Cancellation Guidelines
✅ Orders Before Dispatch:
You can cancel your order within 24 hours of placing it, or before it is dispatched, by emailing us at Email.com or calling our support number below.
❌ Orders Once Dispatched:
If your order has already been processed or shipped, cancellation will not be possible. In such cases, you may request a return as per our return policy.
🎟️ Discount Vouchers:
- Any discount coupon or voucher used in a canceled order will be treated as used and cannot be reused or reissued.
🌟 Loyalty Points / Rewards:
- If you used loyalty points or rewards in your order and it gets canceled, the points will be credited back to your Prakartik Sparsh account within 3–5 business days.
💸 2. Refunds for Cancellations or Returns
Refunds (where eligible) will be processed only after:
✅ The returned product is received by us
✅ It is verified to be in original condition with packaging intact
Once approved, refunds are initiated within 7–10 business days to your original mode of payment.
📞 Contact for Cancellation Support
For any cancellation or refund-related queries, please contact:
Prakartik Sparsh Customer Support
📧 Email: prakartiksparsh@gmail.com
📞 Phone/WhatsApp: +91 9211718882
🌐 Website: https://prakartiksparsh.com